FAQS

FAQs. General Information

Where is the Tough Hook made?

All Tough Hooks are proudly manufactured in Bozeman, MT USA.

What is the Tough Hook made from?

Advanced High Impact Polypropylene Plastic

Is the Tough Hook as durable as you say?

Yes.

How much weight can the Tough Hook really support?

The Tough Hook was designed to support 150 lb / 68 Kgs and rough day to day use. There have been no definitive tests by a third party to test the actual load bearing capabilities, however informal test have shown the Tough Hook supporting well over supports well over 200 Lbs / 90 Kgs.

Is the Tough Hook covered by any warranty?

Yes. 100% Lifetime Warranty. If your Tough Hook ever breaks, bends, melts, warps, cracks or fails you in any way we’ll send you a new one.

Any and all return requests must be made with 14 days upon receipt of shipment. No refund will be applied to shipments that are refused at the time of delivery. There are no exceptions to this policy.

Refunds are only available for products in new and saleable condition. If your product has been used, no refund will be issued. All returns due to error by Tough Hook will have any and all fees waived.

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If you do not agree to these terms and conditions, please do not use this site or any sites, pages or tools linked to this site. We reserve the right to make changes to these Terms and Conditions at any time, and such changes will be effective immediately upon being posted on the site. Each time you use the site, you should review the current Terms and Conditions. Your continued use of the site will indicate your acceptance of the current Terms and Conditions; however, any material change to these Terms and Conditions after your last usage of the site will not be applied retroactively.

Tough Hook, LLC respects your privacy, and we are particularly sensitive to privacy issues on the Internet. This notice explains our information practices and the choices you can make about the way your information is collected and used.

 

What Information We Collect

 

In general, you can browse Tough Hook’s website without revealing any of your personal information. We are, however, able to identify your IP address. We may use your IP address to help diagnose problems with our server, to administer our website, to measure the use of our website, or to improve the content of our website. In short, we could use your IP address to help us gather aggregate demographic information. On Tough Hook’s website you may choose to provide us your personal information to order our products, make requests, or register to receive materials. The types of personal information collected at these pages can include: your name, your address, your Email address, your phone number, or your Credit/Debit Card Information. On some pages, you may be required to submit information about other individuals or parties. For example, if you order a Tough Hook product and want it sent directly to another recipient, you will need to submit that recipient’s personal information as referenced above. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data required, you will not be able to engage in the associated activity.

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