Tough Hook-Return Policy:
Any and all return requests must be made with 14 days upon receipt of shipment. No refund will be applied to shipments that are refused at the time of delivery. There are no exceptions to this policy.
Refunds are only available for products in new and saleable condition. If your product has been used, no refund will be issued. All returns due to error by Tough Hook will have any and all fees waived.
DO NOT SEND YOUR RETURN BACK WITHOUT RECEIVING AN RA NUMBER. TO PROPERLY TRACK YOUR RETURN WE MUST ISSUE YOU AN RA NUMBER.
REQUEST AND RA NUMBER AT email@example.com
These Terms & Conditions were last updated on Nov 25, 2019